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Shipping and Delivery Policies

Efficient shipping and reliable delivery are our priorities at BZBGEAR. Explore our comprehensive policies to learn about shipping options, delivery times, and how we ensure your products arrive safely and on time.

Free Ground Shipping

BZBGEAR offers free ground shipping on all purchases of $1,000 or more within the contiguous United States for all BZBGEAR products. To take advantage of this offer, simply select the "Free Ground Shipping (USPS/FedEx/UPS)" option during checkout. We partner with trusted carriers to ensure your order is delivered quickly and securely, giving you a seamless and reliable shopping experience.

Ground Shipping

FedEx Ground provides reliable delivery with up-to-date tracking information for your convenience. Delivery times range from 2 to 7 business days, depending on the destination. Please note that FedEx Ground does not deliver on Saturdays, Sundays, or holidays.

Expedited Shipping

For faster delivery, we offer FedEx air shipment options, including Overnight, Second Day, and Express services, all with guaranteed delivery times. Each shipment includes real-time tracking updates for your convenience. BZBGEAR reserves the right to select the most efficient air shipping method to optimize or reduce delivery times. For guaranteed delivery of multiple items with expedited shipping, please contact our customer service team for personalized assistance to ensure your items arrive exactly when you need them.

International Customers

We provide international shipping through FedEx. During checkout, customers can view available rates and select their preferred shipping options.

Our top priority is to provide smooth, reliable, and timely delivery for all our clients, both domestic and international, ensuring their orders arrive safely and on schedule.

If you prefer to use your personal or company shipping account for your order, please reach out to our customer service team. We’ll be happy to assist you in arranging the shipment according to your preferred courier account.

U.S. Customers

We ship to all locations within the United States, including U.S. territories. For deliveries to P.O. Box addresses, shipments will be sent exclusively via the U.S. Postal Service (USPS).


International Customers

We ship internationally; however, certain products may be restricted from export due to manufacturer or regulatory limitations. For shipments to P.O. Box addresses, delivery will also be handled exclusively via the U.S. Postal Service (USPS).

For any specific shipping inquiries, feel free to contact our customer service team for assistance.

Expected delivery dates depend on carrier shipping practices, destination, and the items in your order. Please note that these dates are estimates only and may be subject to delays due to various factors. Items that are not regularly stocked may not adhere to the estimated delivery dates, and orders may arrive in separate shipments.

Our shipping cutoff time is 12:00 PM PST. Orders placed after this time will be processed on the next business day.

You will receive a tracking number from us within 12–24 hours after placing your order. Please note that tracking information may take some time to update on the courier's website.

All orders are subject to approval by our Order Verification Department. If additional information is needed to verify your order, we will contact you by phone or email.

Shipping Courier Accounts
If you prefer to use a personal or company shipping account, please contact our customer service team. We’ll be happy to assist in arranging your shipment according to your preferred courier account.

Method

Processing Time

In Transit Time

Total Time*

FREE GROUND SHIPPING

Within 24 hrs (Mon – Fri)

1 – 7 Days (Mon – Sat)

2 – 8 Days

Standard Overnight

Within 24 hrs (Mon – Fri)

1 Day (Mon – Fri)

1 – 2 Days

2-Day Shipping

Within 24 hrs (Mon – Fri)

2 Days (Mon – Fri)

2 – 3 Days

Express Saver

Within 24 hrs (Mon – Fri)

3 Days (Mon – Fri)

3 – 4 Days

USPS Priority Mail

Within 24 hrs (Mon – Fri)

2 – 4 Days (Mon – Fri)

2 – 5 Days

USPS Express Mail

Within 24 hrs (Mon – Fri)

1 – 2 Days (Mon – Fri)

1 – 3 Days

Important Notes

  • Total Time: The total delivery time includes only business days (Monday–Friday) and excludes weekends and holidays. Delivery times are estimates only and may vary based on location, carrier availability, and external factors.

  • For shipments to Puerto Rico, Virgin Islands, and Guam, UPS/FedEx options are not available. Customers in these locations should select either USPS Priority Mail or USPS Express Mail as their shipping method.

We strive to ensure efficient order processing and timely delivery. For any questions or assistance, please reach out to our customer service team.

Local Pick-Up

Most items ordered from our website are available for pick-up at our warehouse in Sacramento, California. Pick-ups are by appointment only and must be scheduled in advance. To arrange a pick-up, please contact our customer service team during business hours, between 9:00 AM and 5:00 PM PST.

When collecting your order, please bring a valid Federal or State-issued ID for verification. We’re happy to accommodate local pick-ups to provide added convenience for our customers.

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