Careers

Careers
Careers
BZBGEAR employees are thrilled about the culture of engagement and trust fostered daily. Encouraged to think outside the box while collaborating with other teams, our employees are empowered to seek opportunities to challenge themselves through innovative projects and designs. A healthy work/life balance along with a solid sense of family and fun has been the formula for success for our company. We welcome you to explore our job opportunities and join the BZBGEAR team!

Open Positions
Customer Service/Support Representative
Sacramento, CA

Department: Audio/Video

Type: Full-time


Audio visual equipment supplier in Sacramento, California is looking for a super star Inside Customer Service Representative.

Your Responsibilities


Interact with customers via telephone/email and in person. Prospect, educate, qualify and develop inbound/outbound leads to create sales-ready leads and opportunities. Ensures that client issues are dealt with in an efficient manner, informing the National Sales Manager (NSM) of any problems that may arise. Responsible to educate customers and partners on technology, products, company policies and processes. Works closely with the customer in order to maintain a continuous knowledge of customer needs in order to identify potential issues and/or opportunities. Provides regular two-way communication between the client and company, to provide strong company representation and set proper client expectations. Providing regular input on all account activity, including status, call reports and opportunities report on a weekly basis. Become a trusted resource and develop superior relationships with prospects. Document prospect interaction in CRM tool(s) to ensure efficient lead management. Understanding of company capabilities and service, and effectively communicates all offerings to the client. Other duties as assigned by management.

Qualifications & Requirements

Extensive experience in all aspects of Customer Relationship Management and Customer Service. Excellent communicator capable of building relationships and communicating effectively with every level in the organization through outstanding verbal, written, and presentation skills. Self-starter who is able to successfully work both independently and as part of a team. Strong motivation for customer support and sales; aggressive and diligent attitude in reaching sales objective, market knowledge and understanding the customers' needs. Highly energetic personality who enjoys working in a growing team atmosphere and a good attitude towards working in a highly dynamic work environment.

Some experience in working in Audio Video and Broadcasting industry for Residential/Commercial markets is a big plus.

What We Value

Highly motivated self-starter with a track record of successful customer service experience. Ability to rapidly qualify opportunities and handle customer service objections. Effective time management and customer service process skills. Exceptional conversational, listening and writing skills. Track record of exceeding goals and targets. Ability to work in a high-energy sales team environment; committed to being a team player. Positive and energetic phone skills, excellent listening skills, strong writing skills. Prior experience in the AV industry.
More/Less Info
Inside Sales Representative
Sacramento, CA

Department: Audio/Video

Type: Full-time


Audio visual equipment supplier and manufacturer in Sacramento, California is looking for a super star Inside Sales Representative(ISR) to identify and create new qualified sales opportunities. The ISR will conduct business in a way that builds credibility and trust - setting the stage for winning new business and growing existing customers' accounts.

Your Responsibilities


Prospect, educate, qualify and develop inbounds/outbound leads to create sales-ready leads and opportunities. Interact with prospects via telephone/email and in person. Research target accounts, identifying key players, and developing accounts. Successfully manage and overcome sales objections. Ensures that client issues are dealt with in an efficient manner, informing the National Sales Manager (NSM) of any problems that may arise. Responsible to educate customers and partners on technology, products, company policies and processes. Works closely with the customer in order to maintain a continuous knowledge of customer needs in order to identify potential issues and/or opportunities. Provides regular two-way communication between the client and company, to provide strong company representation and set proper client expectations. Providing regular input on all account activity, including status, call reports and opportunities report on a weekly basis.Ownership of a monthly, quarterly, annual quota for creating sales-ready leads. Become a trusted resource and develop superior relationships with prospects. Help drive targeted campaigns across multiple product lines. Document prospect interaction in CRM tool(s) to ensure efficient lead management. Understanding of company capabilities and service, and effectively communicates all offerings to the client.

Qualifications & Requirements

Technical knowledge with current AV technologies and methods of video/audio transmissions, including video over IP. Some experience in selling Audio Video and Broadcasting equipment in Residential/Commercial markets is a big plus. Extensive experience in all aspects of Customer Relationship Management and Customer Service. Excellent communicator capable of building relationships and communicating effectively with every level in the organization through outstanding verbal, written, and presentation skills. Strong motivation for sales; aggressive and diligent attitude in reaching sales objective, market knowledge and understanding the customers' needs. Proven closing skills and meeting sales goals. Self-starter who is able to successfully work both independently and as part of a team. Highly energetic personality who enjoys working in a growing team atmosphere and a good attitude towards working in a highly dynamic work environment.

What We Value

Highly motivated self-starter with a track record of successful sales development. Prior experience in the AV industry. Ability to rapidly qualify opportunities and handle sales objections. Effective time management and selling process skills. Exceptional conversational, listening and writing skills. Track record of exceeding goals and targets. Ability to work in a high-energy sales team environment; committed to being a team player. Positive and energetic phone skills, excellent listening skills, strong writing skills.
More/Less Info

0