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PRIVACY POLICY
Effective Date: June 25, 2019
Last Updated: January 1, 2025
At BZBGEAR, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. Please review the policy to understand our practices and your rights regarding your personal information.
For any questions or concerns about our Privacy Policy, feel free to contact us.
This privacy statement explains how BZBGEAR collects, uses, and protects the personal information you provide on our website: www.bzbgear.com. It also outlines the options available to you for managing how your personal information is used, as well as the steps you can take to access and update your information. Your privacy and trust are our priorities, and we are committed to transparency in handling your data.
We collect the following personal information from you to provide a seamless experience and deliver the services you request:
- Contact Information: Name, email address, mailing address, phone number
- Billing Information: Credit card number, billing address
- Financial Information: Bank or brokerage account numbers, types of investments (if applicable)
- Unique Identifiers: Username, account number, password
- Preference Information: Product or content interests, communication, or marketing preferences
- Usage Activity: Purchase history, content viewed, and areas of our site you visited
Like most websites, we also automatically collect technical information about your device, such as your IP address, browser type, referring/exit pages, and operating system, to enhance your browsing experience.
How We Use Your Information
We use the collected information to:
- Fulfill and process your orders
- Send order confirmations and updates
- Provide requested product or service information
- Respond to customer service inquiries and support requests
- Notify you of product updates, promotions, or warranty details
- Address your questions and concerns promptly
- Include you in our member directory (if applicable)
Your information helps us provide personalized services and ensures a smooth and efficient user experience on our platform.
We may obtain address information about you from third-party sources, such as the U.S. Postal Service, to verify your address. This ensures accurate shipment of your orders and helps us prevent fraudulent activities.
If you provide us with personal information about others or if others share your information with us, we will use that information solely for the specific purpose for which it was provided. Your trust is important to us, and we are committed to safeguarding all shared information.
We share your personal information with third parties only as outlined in this privacy statement.
- Service Providers
We may provide your personal information to trusted companies that assist us in conducting business activities, such as shipping orders or offering customer service. These service providers are authorized to use your information only as necessary to perform these services on our behalf. - Legal Compliance and Protection
We may disclose your personal information when required by law, such as to comply with a subpoena or similar legal process. Additionally, we may disclose information in good faith when it is necessary to:
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- Protect our rights
- Ensure your safety or the safety of others
- Investigate potential fraud
- Respond to valid government requests
- Business Transfers
In the event BZBGEAR undergoes a merger, acquisition, or sale of all or part of its assets, you will be notified via email and/or a prominent notice on our website. This notification will include any changes in ownership or use of your personal information, as well as any choices available to you regarding your data. - With Your Consent
We will share your personal information with third parties only with your prior consent for purposes not covered above.
We remain committed to ensuring that your personal information is handled responsibly and securely when shared with third parties.
If you choose PayPal as your payment method to complete your order, your credit card information will be provided directly to PayPal. The handling of your information will be governed by PayPal's privacy policy, which applies to all data you provide on their secure platform. For more information, please review PayPal’s privacy practices on their website.
We, or third-party partners working on our behalf, may use technologies such as cookies, web beacons, or scripts to collect information about how you and others interact with our website. For instance, these technologies allow us to track how many users access specific areas or features on our site and identify which links or advertisements are clicked.
We use this aggregated data to:
- Gain insights into user behavior on our site
- Optimize website performance and user experience
- Enhance our marketing efforts
- Provide content and features tailored to your interests
By leveraging these tracking technologies, we aim to continuously improve our services and deliver a more engaging and relevant online experience.
The security of your personal information is a top priority for us. We adhere to generally accepted industry standards to protect the personal information you provide, both during transmission and after it is received. While we employ robust measures to safeguard your data, it is important to note that no method of transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. As such, we cannot guarantee absolute security.
If you have any questions about the security of your information on our website, please reach out to us at [email protected].
Secure Payment Options
We offer two secure options for making purchases on our site:
- Order Form on Our Website:
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- When using our shopping cart, the transmission of sensitive information (e.g., payment details) is encrypted with Secure Socket Layer (SSL) technology to ensure it is securely processed.
- Third-Party Checkout Options:
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- If you choose a third-party payment provider to complete your purchase, their privacy policies and security practices will apply to your data. We encourage you to review their privacy statements before submitting your information.
Data Retention
We will retain your personal information for as long as your account remains active or as necessary to provide the services you request. If you wish to cancel your account or request that we no longer use your information, please contact us at [email protected].
Even after account cancellation, we may retain your information as required to:
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your trust is important to us, and we remain committed to protecting your information while it is in our care.
Our website may include third-party hosted widgets, which are interactive mini-programs designed to provide specific services, such as sharing articles or videos. These widgets may collect personal information, such as your email address, and may set cookies to function correctly. Any information collected through these widgets is governed by the widget provider's privacy policy, so we encourage you to review their terms before using the widget.
Our site also features publicly accessible blogs and community forums. Please be aware that any information you share in these areas is visible to others and may be read, collected, or used by those who access the content.
If you would like to request the removal of your personal information from our blog or community forum, please contact us at [email protected]. While we will make every effort to honor your request, there may be instances where we are unable to remove your information. If this occurs, we will notify you and explain the reasons for our inability to fulfill your request.
We recommend exercising caution when sharing personal details in public forums to protect your privacy.
Correcting and Updating Your Personal Information
To review or update your personal information and ensure its accuracy, please contact us at [email protected]. Our team is committed to assisting you in keeping your information up-to-date and accurate.
We may update this privacy statement to reflect changes in our information practices. If we make any material changes, we will notify you via email (sent to the email address associated with your account) or through a notice on this site before the changes take effect. We encourage you to periodically review this page to stay informed about our latest privacy practices.