BG-MC-SERIES Setup Guide

This quick guide will walk you through the basic setup of the BG-MC-SERIES, if you are having technical issues after setup, please reach out to support@bzbgear.com.

Before You Power On

Before applying power, verify that all hardware components are installed correctly.

• Install all required input and output cards
• Ensure each card is fully seated and securely fastened
• Connect AC power (use dual power supplies if the system is equipped)

Important: Do not install or remove cards while the system is powered on.

Connect Your Sources and Displays

Inputs

• Connect source devices such as PCs, media players, or cameras to the input cards
• For long-distance runs, use HDBaseT with Cat6 or Cat6a cabling

Outputs

• Connect displays, projectors, or LED processors to the output cards
• Match the output format to the display type (HDMI, HDBaseT, SDI, or Fiber)

Network Connection and Web GUI Access

Network Setup

• Connect a LAN cable to the Main Control Card
• From the front panel, navigate to:
  MENU → Network → DHCP → ON

• Note the IP address shown on the LCD screen

Web GUI Login

• Enter the IP address into a web browser
• Log in using the default credentials:
  • Username: admin
  • Password: admin
• Rename inputs and outputs for easier system identification (recommended)

Video Wall Configuration

• Navigate to Splicing / Video Wall in the Web GUI
• Set the desired number of rows and columns
• Drag output channels into the layout
• Apply screen splicing
• Adjust bezel compensation and alignment as needed
• Save the configuration as a preset

Final System Checks

Verify that the system is operating correctly:

• All inputs are visible
• Outputs are scaled properly

• Audio is present and correctly embedded or de-embedded

• Presets recall correctly
• Video wall alignment is accurate

Troubleshooting

No Video on Output

Check:

• Output card type matches the display
• Correct input is routed to the output
• HDCP compatibility (test using a non-protected source)
• Cable length and quality, especially for 4K60 HDMI

Fix:

• Manually set the output resolution
• Copy EDID from the display to the input
• Power-cycle the source and display

Video Flicker or Signal Dropouts

Likely Causes:

• Bandwidth mismatch (for example, 4K60 4:4:4 over low-quality cables)
• EDID conflicts
• Long HDMI runs without HDBaseT

Fix:

• Set EDID to 1080p first, then increase resolution incrementally
• Use HDBaseT for long-distance transmission
• Replace cables with certified high-speed cables

Audio Missing or Out of Sync

Check:

• Audio mode is set correctly (Embedding or De-Embedding)
• Display supports the selected audio format
• External audio processor latency

Fix:

• Force LPCM 2.0 for testing
• Match audio formats across all outputs
• Apply audio delay at the display or audio processor if needed

Cannot Access the Web GUI

Check:

• Matrix and PC are on the same network
• IP address matches the front panel display
• DHCP versus Static IP conflicts

Fix:

• Enable DHCP
• Set the PC to the same subnet
• Perform a factory reset as a last resort