At BZBGEAR, we pride ourselves on being a dynamic company dedicated to creating innovative and reliable solutions that address the challenges of today's AV and broadcasting industries. With BZBGEAR Fundamentals, you receive the highest level of customer support, comprehensive training, and unparalleled warranty protection in the industry.
BZBGEAR offers the industry's premier 3-Year Limited Warranty for all products, ensuring unparalleled protection for our partners. Beyond the initial sale, our commitment to service and support extends far into the future. With BZBGEAR, partners can confidently specify, purchase, and install, knowing they have unmatched coverage even in the rare event it's needed.
Benefit from complimentary next-day shipping for replacement units, accompanied by a convenient return label. Our next-day replacement guarantee remains valid for one year from the original date of purchase. For products exceeding one year, BZBGEAR provides free ground shipping for replacement items. Please note that our expedited replacement services are exclusively available for partners within the US.
We are committed to efficiently and expediently getting you the products you need. All customers enjoy free standard ground shipping. Qualified partners receive free expedited shipping. Orders for in-stock items placed before 12:00 PM qualify for same-day shipping. Please note that free shipping and same-day shipping are exclusively available to US customers.
* for domestic shipping only
BZBGEAR prioritizes your satisfaction and protects your investment. If you or your customer are unsatisfied with your BZBGEAR product, we offer a hassle-free return process within 60 days for a full refund. Your peace of mind is important to us, ensuring you can shop confidently with BZBGEAR. We stand behind the quality of our products, and our 60-day customer satisfaction guarantee reflects our commitment to your confidence and trust in our brand.
At BZBGEAR, we recognize the critical importance of knowledge and training for our products. Understanding your needs, we offer comprehensive training sessions, customizable to cover sales, product features, and system design. Moreover, we believe in providing unlimited after-sale support free of charge to all our customers, as we pride ourselves on ensuring your success.
BZBGEAR partners have exclusive access to our web portal, featuring comprehensive resources like pricing details, product information, training materials, and real-time inventory updates. This convenient platform empowers our partners to stay informed and make swift, informed decisions, enhancing their overall efficiency. With our dedicated support team available to assist with any inquiries, partners can confidently navigate the portal and maximize its benefits.
We recognize the critical need for advanced control software to manage your BZBGEAR products with ease and flexibility. That's why we offer our complimentary control software, which is completely platform-agnostic. Whether you prefer using a PC, Mac, iOS tablet, or Android phone, our software is designed to meet your needs. We continually update and add new features, ensuring you always have the best tools at your fingertips.
